AMITIME at MCE: Addressing Global Heat Pump Challenges with Expert Solutions

At 9:00 a.m. Italian time (4:00 p.m. Beijing time) on March 24, the four-day Mostra Convegno Expocomfort (MCE) opened at Fiera Milano in Milan, Italy. As a leading brand in the heat pump industry, AMITIME presented a range of new products and innovative solutions at Booth P21 in Hall 1.

Product Launch: Expert Solutions for Global Challenges

On March 25, the AMITIME product launch event, themed "Global Challenges, Expert Solutions," was held at the AMITIME booth. At the beginning of the event, Arthur Zheng, the General Manager of AMITIME, opened with an enthusiastic welcome speech: "For 23 years, we have focused on one thing: the R&D and innovation of heat pump technology. From Zhongshan and Foshan in China to our global R&D and manufacturing base in Istanbul, we have dedicated our efforts to this field."

Following the opening, a highlight of the event was the TÜV Low Noise Certification ceremony. A representative from TÜV Rheinland presented the certification to AMITIME, recognizing its achievements in low-noise technology.

Launch of the Fourth-Generation R290 Residential Heat Pump: Setting a New Benchmark in Low Noise

Then the event moved to the main session, where AMITIME introduced its fourth-generation R290 residential heat pump and R290 heat pump water heater, drawing attention from partners and industry professionals.

The fourth-generation R290 residential heat pump uses the natural refrigerant R290 with an extremely low Global Warming Potential (GWP), meeting European environmental requirements. It also delivers excellent low-noise performance. With multi-layer noise reduction design, the unit operates in compliance with the requirements of Germany’s BEG subsidy program.

The AquaSTAR series heat pump water heaters offer six capacity options ranging from 80L to 300L. With a COP of up to 3.69 under A7/W6℃ operating conditions, they achieve A+ energy efficiency. The units are equipped with built-in Wi-Fi, enabling remote monitoring and control via app, and feature a modern, innovative design.

Fourth-Generation Defrosting Technology: Airflow Sensing Leads Technological Innovation

AMITIME has made significant progress in defrosting technology. At the event, Jack, Overseas Managing Director, introduced the fourth-generation airflow-sensing defrosting technology (Patent No.: 202111629771.3). By monitoring changes in the fan PWM signal, the system accurately detects frosting conditions and avoids unnecessary defrost cycles, ensuring stable heating performance in cold climates.

Smart Service: AI-Powered Instant After-Sales Support

AMITIME also introduced an AI-powered customer service system to address common overseas service challenges such as time zone differences and slow response time. The system supports 24/7 response and improves the efficiency of handling simple issues by 60%.

Beyond Technology Innovation: Multi-Scenario Solutions on Display

AMITIME also showcased several innovations at the exhibition. The drain-free fan coil unit eliminates the need for condensate drainage, addressing issues such as clogging, leakage, and odor. The smart water flow protection system replaces mechanical flow switches with digital sensing, improving reliability while reducing installation and maintenance costs. In addition, dynamic electricity pricing response technology optimizes energy consumption based on real-time tariffs, helping users reduce electricity costs by over 30%.

In addition, AMITIME showcased its commercial heating heat pumps, space coolers, swimming pool heat pumps, BM series ultra-thin fan coil units, and other products. The exhibition highlighted the brand’s R&D strength and demonstrated the practical performance of its solutions in the European market, giving visitors an immersive experience of AMITIME’s technological expertise.

During the exhibition, representatives from the Chinese Consulate General in Milan, along with visitors from Germany, Italy, France, and Spain, visited the AMITIME booth to explore opportunities in green and low-carbon development.

From Milan to the global market, AMITIME continues to respond to the challenges of energy transition through technological innovation. Looking ahead, AMITIME will work with global partners to deliver more efficient, quieter, and reliable heat pump solutions.

热立方地暖机闪耀MCE展：以专家解决方案，应对全球热泵挑战

意大利时间3月24日9时（北京时间3月24日16时），为期4天的Mostra Convegno Expocomfort（MCE）在意大利米兰国际会展中心拉开了帷幕。作为采暖热泵行业技术领先品牌，AMITIME携旗下多款新品与创新解决方案惊艳亮相1号馆P21号展位。

发布会启幕：以专业方案回应全球期待

3月25日，以“全球挑战，专家解决方案”为主题的AMITIME热泵新品发布会在AMITIME展位举行。在发布会开始时，AMITIME总经理郑双名以热情洋溢的欢迎辞开场：“二十三年如一日，我们只专注于一件事——热泵技术的研发与创新。从中国中山、佛山，到土耳其伊斯坦布尔的全球研发与制造基地，我们将全部智慧与热情倾注于这一领域。”

简短而有力的开场后，发布会现场迎来一个高光时刻——TÜV低噪音认证交接仪式。莱茵TÜV代表上台致辞，并郑重向AMITIME颁发TÜV低噪音认证证书，标志着AMITIME产品在静音技术领域取得突破性成就。

第四代R290住宅式热泵新品发布：定义静音新高度

随后，发布会迎来核心环节——AMITIME第四代R290住宅式热泵及R290热泵热水器新品重磅发布，吸引了合作伙伴及业内专业人士的广泛关注。

第四代R290住宅热泵不仅采用天然环保制冷剂R290，凭借其极低的全球变暖潜值（GWP），满足欧洲严苛的环保法规要求；更为亮眼的是其卓越的静音性能，通过多层降噪技术优化，产品运行噪音符合德国联邦节能建筑资助计划（BEG）的严格要求。

AquaSTAR系列热泵热水器提供从80L到300L的6种容量选择，在A7/W6℃的工况下，COP值高达3.69，达到欧洲A+能效水平。内置Wi-Fi模块，支持远程智能控制，并融入创新设计理念。

第四代除霜技术：气流传感引领技术革新

在除霜技术上，AMITIME实现了跨越式突破。在发布会上，AMITIME国际营销总监Jack详细介绍了AMITIME最新推出的第四代气流传感除霜技术（专利号：202111629771.3）。它通过实时感知风机PWM值变化，精准判断其结霜状态，避免无效除霜带来的热量损耗。这一创新之举，让设备在严寒中始终保持强劲、稳定的制热能力。

智慧服务：AI加持，让售后响应“零时差”

针对海外市场售后服务的痛点——时差延迟、沟通效率低、处理周期长，AMITIME推出了热泵AI智能客服系统。这一系统可实现7*24小时实时响应，使简单问题的解决效率提升60%，为用户提供精准的知识检索与问答服务。

技术创新不止于此，多场景解决方案引关注

在展会上，AMITIME还展示了多项创新：无水盘风机盘管彻底摒弃传统冷凝水盘设计，无需安装排水管，解决堵塞、漏水、异味三大痛点；智慧水流保护通过数字化感知替代传统机械水流开关，在消除机械故障风险的同时简化安装、降低运维成本；动态电价响应技术实时同步电价信息，结合AI算法智能降低能耗，帮助用户节约电费超过30%。

此外，AMITIME的商用采暖热泵、地冷机、泳池热泵、BM系列超薄风机盘管等产品也悉数亮相，直观呈现品牌的研发实力与其产品在欧洲本土的落地效果，让客商沉浸式体验AMITIME产品的科技魅力。

展会期间，中国驻米兰总领馆经济商务参赞耿协威、驻米兰总领馆领事随员吴陈洁娴等领导，以及来自德国、意大利、法国、西班牙等地的客商纷纷到访AMITIME展位，与AMITIME共探绿色低碳发展新路径。

从米兰到世界，AMITIME正以一次次技术创新，回应着全球能源转型的时代命题。未来，AMITIME将继续携手全球合作伙伴，以更节能、更静音、更稳定的热泵产品，温暖更多家庭。